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Privay Policy

This Privacy Policy describes how Alpha MOT Centre (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website at www.alphamot.co.uk (the “Site”) or interact with us through email at info@alphamot.co.uk (the “Email”).

Information We Collect

We collect several types of information from and about users of our Site and Email:

  • Personal Information: This includes information that can be used to identify you, such as your name, vehicle registration number, phone number, and email address. We collect this information when you book an MOT test, request a quote, or contact us through the Email.
  • Vehicle Information: This includes information about your vehicle, such as the make, model, year, and registration number. We collect this information when you book an MOT test.
  • Usage Data: This includes information about your activity on the Site, such as the pages you visit, the time you spend on the Site, and the links you click. We collect this information automatically using cookies and other tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve the Site and Email: We use the information we collect to operate and maintain the Site and Email, and to provide you with the features and functionality offered thereon.
  • To process your MOT test bookings and requests: We use the information we collect to process your MOT test bookings, communicate with you about your bookings, and provide you with quotes for repairs.
  • To send you marketing and promotional communications: We may use your email address to send you newsletters, promotions, and other marketing materials. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the emails you receive.
  • To analyze trends and usage: We use the information we collect to analyze trends and usage of the Site and Email, to improve our services, and to develop new features.
  • To comply with legal obligations: We may use the information we collect to comply with applicable laws and regulations.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and Email, process your MOT test bookings, or send you marketing communications. We will only share your information with third-party service providers who have agreed to comply with our privacy standards.

We may also disclose your information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.

Your Choices

You have a number of choices regarding your information:

  • Access Your Information: You can request access to the personal information we hold about you.
  • Correct Your Information: You can request that we correct any inaccurate information we hold about you.
  • Delete Your Information: You can request that we delete your personal information.
  • Opt Out of Marketing Communications: You can opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the contact information below.

Data Security

We take reasonable steps to protect the information we collect from you from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure.

Cookies

We use cookies and other tracking technologies to collect and store information about your usage of the Site. Cookies are small data files that are stored on your device by your web browser. They allow us to track and target the interests of our users to enhance their experience on the Site.

You can disable cookies by adjusting the settings on your web browser. However, disabling cookies may limit your ability to use certain features of the Site.

Children’s Privacy

Our Site and Email are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has under 13 has provided us with personal information, please contact us. We will delete such information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

 

    • By email: info@alphamot.co.uk